Proven Performance: Expansive Implementation and Enterprise Scale
b Inc. partnered with the VA in 2009 to launch VetLink, the largest patient self-service check-in initiative in VA history. VetLink has helped VA health systems nationwide reduce costs, save time, and transform the way Veterans check in and access services.
Built for what’s next, VetLink is the only queuing and registration system certified for real-time Veteran PHI exchange (ATO)—connecting BTSSS and PCI Veteran services directly to point-of-service applications across VISNs and VAMCs.
Join the growing network shaping the future of Veteran healthcare with VetLink.
Work Smarter &
Support Your Front Desk Staff
VetLink streamlines point-of-service tasks with integrated insurance capture, beneficiary travel reimbursement (BTSSS) processing, and queue management — all through a high-traffic-ready kiosk experience.
Reduce paperwork, ease staffing pressure, and help Veterans check in faster – so your team can focus on the care that matters.
More Than Just a Check-In
The Power of Point-of-Service Convenience
NEW! 7.6 Kiosk Hardware Options
Need Custom Hardware? Let’s Build It for You.
VetLink Case Study: Streamlining Veteran Check-In
VetLink, a centralized check-in system and self-service kiosks solution, transformed how Veterans access care in VISN 4.
VetLink automated over 80% of their registrations, improved record accuracy, and reduced administrative workload—helping the VISN operate more efficiently while improving the Veteran experience.
With 95% Veteran satisfaction and $483K in annual cost avoidance,VISN 4 has expanded its kiosk check-in program to its remaining medical centers.
Healthcare System Integrations
That Matter
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