Government Services
Immediate Proven Solutions
For Staff Reductions and Overworked Administrators
Point of Service Digital Solutions
Streamline workflows, reduce staff burden, and provide a seamless, efficient experience for Veterans and your team.
Proven Experience
With 17 years of experience serving VA medical centers and millions of patients, our expertise is unmatched.
Product List & Rates
b Inc. is an authorized IT Schedule 70 vendor with $300M+ successful contracts. Find 50+ products and rates for your projects.
Point of Service:
100% Automated Beneficiary Travel Reimbursement Request for Veterans
Simplify reimbursement, eliminate paperwork, and accelerate payments.
- Convenient On-Site Kiosks
- ZAuto Verify & Submit
- PSame Day Verification
- No Staff Intervention Required
- Integration with BTSSS
Hassle-Free Travel Reimbursement
Millions of Reasons to Use PoS Kiosk Bene Travel Claims Submission
Millions of Travel Claims Submitted
Millions of $$$ Processed for Veterans
Millions of Staff Hours Saved
Point of Service:
VetLink Automated Check-in, Queueing & PACT Flow
Simplify arrivals, eliminate paperwork, and accelerate service delivery for your Veterans.
VistA & Cerner Integrated Check-In
Walk-In & Appointment Queueing
Patient Aligned Care Team (PACT) Flow Support
Point of Service:
Proven Value & Return On Investment at Scale
6K+ Kiosks Deployed
Across 21 VISNs
253K PII Updates
Monthly
110% ROI
Within in 2 Years
400M+ Check-ins
Annually
No one understands expansive implementation and enterprise scale like we do.
In 2009, VA partnered with b Inc., formerly Vecna, to launch the largest patient self-service initiative ever – VetLink.
We helped reduce costs, save time, and positively impact veterans across VISNs and VAMCs nationwide.
Introducing
Staff Shortages? Uneven Work Loads?
We’ve got you covered.
Registrar Assist Remote
enables staff to:
– Step in and work from anywhere, from any device.
– Provide seamless on-demand coverage for your high-volume overflow.
– Assign trained registrars to intake areas in need at a moment’s notice.
Take your staffing efficiency to the next level!
Robot Registration Anywhere
Extend your registrar coverage
with telepresence robots.
Via the robot, staff from any location can:
• assess the patient •
• screen-share intake workflows •
• assist in real-time for smooth clearance •
• answer any billing inquiries •
and much more!
Systems Integrations
The only queuing and check-in system certified for real time Veteran PHI data exchange (ATO), VetLink also connects BTSSS and PCI veteran services to point of service applications.
25 Years of Government Past Performance
National BPA Deployment of VetLink Kiosks
b Inc. plays a significant role in modernizing patient interactions within the VA through our VetLink Application.
Over 6,300 kiosks have been installed across VAMCs and CBOCs nationwide.
National BPA O&M of VetLink Kiosks
b Inc. successfully executed an O&M contract supporting the nationwide deployment of 6,300+ VetLink kiosks, ensuring software sustainment, hardware maintenance, and seamless VistA integration across VA facilities.
VISN 22 Sustainment Services 2024
We were awarded the sustainment contract for VISN 22.
We will focus on sustainment services, ensuring the ongoing support and maintenance of VA systems.
2025 VetLink Kiosks for VISN 7
b Inc. was awarded a contract under GSA to supply VetLink kiosks throughout VISN 7.
The contract aims to improve patient check-in processes and data management within VA facilities.
Partners
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