Expand Your Team with Robots

Bridge staffing gaps and empower remote staff with telepresence robots—delivering seamless support and elevating service quality.

Optimized Intake Management

Leverage automated workflows, helping you deliver a smoother, more efficient experience for both care recipients and your staff. 

Family Visits & Adventures

Stay close to loved ones and experience the wonder of cultural and wildlife attractions via immersive telepresence robots.

Automates up to 90% of front-desk tasks, freeing staff for higher-value work

Support staff can provide support to multiple locations remotely, reducing dependency on on-site staffing

Optimizes:
Daily Collections
New patient conversions
Visits Kept per Week
Arrival rates

Higher patient satisfaction scores tied to faster check-in and human help on demand

Same-day deployment vs. months-long implementations

Our Healthcare Partners

 

Next Generation Automation Intake Solution

b-line covers staffing gaps, improves scheduling efficiency, captures more revenue, and optimizes your front desk operations. From start to finish.

Smarter. Faster. Built for modern healthcare.

Case Study: Transforming the Patient Check-in Experience

A health department in Maryland faced a growing challenge – how to improve patient registration and reduce wait times without stretching staff past their limits.

Staffing Pain? We got you.

Remote Staffing, Reimagined

With b-line patients check in through kiosks, tablets, or telepresence robots using b-line automated technology.

If a patient needs help at any point, your front desk support staff can instantly step in—logging in from anywhere to assist with check-in, payments, insurance questions, and more.

This means fewer bottlenecks, less burnout, and no need for a fully-staffed physical reception desk.

Expand Your Workforce—Without Expanding Your Footprint.

b-line gives you flexible staffing options

   Enable your existing staff to work remotely, transforming them into remote reception support

   Access trained remote staff through b-line, when and where you need them

   Scale coverage up or down instantly without hiring delays or added overhead

Automated Workflows. Human Support When It Matters

b-line combines intelligent automation with on-demand human support to move patients through intake faster and more smoothly.

Staff can step in from any location, from any computer or laptop.

Provide instant coverage for high-volume or overflow periods

Assign trained registrars to intake areas in real-time

Ensure patients are connected to the right support, right away

The Result:

Lower staffing costs, faster intake, happier staff, and a modern patient experience designed for how healthcare works today.

What people are saying…

“Wait times are less than five minutes and most patients move onto services within 10 minutes.

This new workflow has dramatically reduced errors, saved on our labor costs, and helped us collect payments faster.”

 

Chief Revenue Officer

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“The telepresence robot is used in our hospital and is changing the way we serve our patients.

It is a sophisticated communication tool which expands a doctor’s ability and bandwidth to communicate with patients from wherever they are.”

 

Division Chief, Oncology

“We now have a portal with more administrative capabilities than anywhere else in the marketplace.

The insurance screens and clearance process alone make me want to jump for joy!

Immensely useful for our patients.”

 

Project Director of Revenue Cycle

“The registration desk and nurses and are now dependent on the new robots and kiosks. Life changing!”

 

Medical Administrative Support Supervisor

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